Privacy Policy for Snap Jewelry

Effective Date: January 1, 2018

Snap Jewelry (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://snapjewelry.ca (the “Site”), and how we limit our liability in connection with our products and services.

1. Who We Are

Snap Jewelry is a Canadian-owned business that imports wholesale fashion jewelry and resells it directly to consumers. We do not manufacture the jewelry we sell.

2. What Personal Information We Collect

We collect personal information when you:

  • Visit or interact with our website

  • Place an order

  • Sign up for our newsletter

  • Contact customer service

Types of information we may collect include:

  • Name

  • Email address

  • Shipping and billing address

  • Payment details (processed securely via third-party payment processors)

  • IP address and browser/device information

  • Any correspondence you send us

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send order confirmations and updates

  • Provide customer service

  • Improve our website and services

  • Send promotional offers (with your consent)

4. Consent and Your Rights

We only collect, use, and disclose your personal information with your consent, except where otherwise permitted or required by law. You have the right to:

  • Access the personal information we hold about you

  • Correct or update inaccurate information

  • Withdraw your consent at any time (subject to legal or contractual restrictions)

To exercise your rights, email us at: info@snapjewelry.ca

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance user experience and analyze traffic. These may include:

  • Essential Cookies: Required for the website to function.

  • Analytics Cookies: Help us understand how visitors interact with the site.

  • Marketing Cookies: Used to display relevant ads and promotions.

You can manage or disable cookies through your browser settings.

We may use third-party tools like Trustpilot or Meta Pixel, which have their own privacy policies. We encourage you to review their practices directly.

6. Disclosure to Third Parties

We do not sell your personal information. We may share your data with:

  • Payment processors

  • Shipping and logistics providers

  • Marketing platforms (with your consent)

  • Legal authorities, if required to comply with applicable laws

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined above or to meet legal obligations. When no longer required, your data is securely deleted or anonymized.

8. How We Protect Your Information

We implement reasonable physical, administrative, and technical safeguards, including:

  • SSL encryption for all online transactions

  • Secure servers and access controls

  • Regular security audits

Despite these measures, no method of transmission over the internet is 100% secure.

9. Product Disclaimer and Limitation of Liability

Snap Jewelry does not manufacture the jewelry we sell. All products are sold “as-is”, with no express or implied warranties, including but not limited to merchantability or fitness for a particular purpose.

To the fullest extent permitted by Canadian law:

  • We are not liable for any injury, allergy, or damages arising from the use of our products.

  • Buyers assume all responsibility for proper use, handling, and maintenance.

  • Any claims related to product defects or safety concerns must be directed to the original manufacturer, where applicable.

10. Indemnification

You agree to indemnify, defend, and hold harmless Snap Jewelry, its affiliates, employees, and agents from any claims, liabilities, damages, and expenses (including legal fees) arising from your use of the Site or our products, or any violation of this policy or applicable law.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. The most recent version will always be posted on this page with the effective date. Your continued use of our Site signifies your acceptance of any changes.

12. Contact Us

If you have any questions about this Privacy Policy, or wish to access or update your personal data, contact:

Snap Jewelry
Email: info@snapjewelry.ca
Website: https://snapjewelry.ca

 

Terms of Service for Snap Jewelry

Effective Date: January 1, 2018

Welcome to https://snapjewelry.ca (the “Site”), owned and operated by Snap Jewelry (“we,” “us,” or “our”). By accessing or using this Site and purchasing from us, you agree to be bound by these Terms of Service. If you do not agree, please do not use this Site.

1. Eligibility

You must be at least the age of majority in your province or territory of residence to use this Site. By using our Site, you represent that you meet this requirement.

2. Products and Services

Snap Jewelry sells imported fashion jewelry sourced from third-party wholesale suppliers. We do not manufacture the products sold on our Site.

  • All products are offered as-is and are subject to availability.

  • Product descriptions, images, and pricing are provided for informational purposes and may change without notice.

  • We reserve the right to limit or cancel orders at our sole discretion.

3. Pricing and Payment

Prices are listed in Canadian dollars and do not include applicable taxes or shipping fees. We accept payment via secure third-party processors (e.g., Shopify Payments, PayPal).

You agree to provide current, complete, and accurate purchase and account information.

4. Shipping and Delivery

We aim to ship orders promptly. However, shipping times are estimates only and are not guaranteed. Snap Jewelry is not responsible for:

  • Delivery delays caused by carriers or customs

  • Lost or stolen packages once marked as delivered

  • Duties or import taxes (for international orders, if applicable)

For detailed shipping information, please refer to our Shipping & Returns page.

5. Return Policy

All returns are for store credit only.

  • Eligibility: Returned items must be in original condition with accompanying proof-of-purchase (original invoice) and mailed back or dropped off within 30 days of your order date.

  • Ineligible Items: The following items are final sale and not eligible for return or exchange:

    • Earrings

    • Hats

    • Gift Certificates

    • Sale items

    • Clearance items

  • Damaged or Defective Items: If you receive a damaged or defective item, notify us by email at info@snapjewelry.ca within 48 hours of receiving your order. Damaged items will be replaced with the same item unless it is out of stock or discontinued. In such cases, you may choose a different item of equal or lesser value or receive a gift card.

  • Return Shipping: Customers are responsible for return shipping costs. Items must be shipped in a padded envelope or a small box to prevent damage. We recommend using a tracked shipping method and insuring your return shipment.

  • Event or Market Purchases: All items purchased at an event or market are final sale. No store credit will be issued for these purchases.

For complete details, please visit our Shipping & Returns page.

6. Product Disclaimer and Limitation of Liability

Snap Jewelry does not manufacture the jewelry we sell. As such:

  • Products are provided “as-is” with no express or implied warranties, including fitness for a particular purpose or merchantability.

  • We are not responsible for allergic reactions, wear and tear, or misuse of products.

  • You acknowledge and accept the risk of purchasing fashion jewelry made from unknown alloys or materials.

  • Snap Jewelry shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of the Site or products, even if advised of such possibility.

Our liability is limited to the amount you paid for the product in question.

7. User Conduct

You agree not to:

  • Use the Site for unlawful purposes.

  • Impersonate any person or misrepresent your affiliation.

  • Attempt to gain unauthorized access to our systems.

  • Distribute malware or engage in harmful activity.

8. Intellectual Property

All content on this Site, including logos, images, text, and design, is the property of Snap Jewelry or its licensors and is protected by Canadian copyright and trademark laws. You may not copy, distribute, or use any content without our prior written consent.

9. Indemnification

You agree to indemnify and hold harmless Snap Jewelry, its directors, employees, and affiliates from any claims, losses, damages, or expenses (including legal fees) arising out of:

  • Your use of our products or Site.

  • Your violation of these Terms.

  • Your infringement of any third-party rights.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein. You agree to submit to the exclusive jurisdiction of the courts in Calgary, Alberta, for any disputes arising from these Terms.

11. Modifications to Terms

We may update these Terms at any time without prior notice. The revised version will be posted here with an updated effective date. Continued use of the Site constitutes acceptance of the revised Terms.

12. Contact Information

If you have any questions about these Terms, contact us at:

Snap Jewelry
Email: info@snapjewelry.ca
Website: https://snapjewelry.ca